Call answering in English and French

Choose the first language callers hear. Offer the other one on the same number.

Opening soon. Waitlist members get an early-access discount on launch day.

Try the greeting

EnglishFrançais

Thanks for calling Cedar Plumbing. I’m the virtual assistant, and this call is transcribed. I can answer questions about our services and hours, set up a callback, or pass a message to the team. How can I help?

Synthetic sample voices. These clips are examples, not live calls.

Hear a call.
See what happens next.

Listen to a short example: a caller asks about services and hours, gets answers, and leaves a callback request. The words stay on screen as each person speaks.

A recorded call example

Press play to listen, or choose a step to read.

0:37

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A customer calls

Phone ringing

“A customer is trying to reach your business.”

Someone is calling while you're busy helping another customer.

Read the full transcript

Phone ringing
A customer is trying to reach your business.
Callstrix · AI receptionist
Thanks for calling Cedar Plumbing! I'm the virtual assistant. How can I help?
Alex · caller
Hi, do you install tankless water heaters? And are you open Saturdays?
Callstrix · AI receptionist
We do. We install and service tankless water heaters, and we're open Saturdays from 9 to 2. Would you like someone to call you with a quote?
Alex · caller
Yes please. It's Alex, at 403-012-0123.
Callstrix · AI receptionist
Thanks, Alex. That's 403-012-0123. The team will call you about a tankless quote. Anything else I can help with?

A sample call with synthetic voices. No real call or customer data.

Calls to a plumbing business

Call answering for plumbers: a clear greeting, the caller’s details, and a callback your team can pick up.

Example

Quote requestExisting jobTime-sensitive

Caller’s message Jamie

I’m replacing a bathroom tap. Could someone call me about an estimate? I’m home after four.

For your team

Bathroom tap replacement. Requests an estimate and a callback after 4 p.m.

Priority: Normal
Next step: Call back to discuss the job.

Keep the callback manageable

Keep your business number: Forward calls to Callstrix when you’re ready. Your provider determines the forwarding options available.
Set the after-hours message: Tell callers what to leave when the workday is over. Your team decides when to respond.
Give the follow-up an owner: Assign the call, add a note, and mark it done when someone has followed up.

Your team confirms estimates, availability, and appointments. Callstrix does not dispatch emergency services.

You set the wording

Start in either language: Choose the default for your business. A French-first greeting works the same way.
Review the translation: Review the translated greeting and correct it before saving.
Follow up from one inbox: Review the message, its summary, and the caller’s selected language with your team.

A few practical questions

Do I need a number for each language?

No. Both languages use the same Callstrix number. Your existing business line can forward calls to it.

Do callers have to listen in both languages?

They hear a brief language choice, then the greeting and message instructions in their chosen language.

What if I change a translation?

You can edit translated wording and review the changes before saving. Check names and specialist terms carefully.

Can it book a plumbing visit?

It takes the caller’s request and details. Your team confirms the appointment; Callstrix doesn’t book visits on its own.

Can customers leave a message in French?

Yes. You can offer English and French on the same number, with a greeting for each language.

How are urgent messages handled?

Messages can carry a priority in the inbox. Your team reviews the details and decides what to do; automated summaries and priority labels can be wrong.

Want to be first to set up your greeting?

Join the waitlist and we’ll email you as soon as your business can sign up, with an early-access discount on launch day.

Join the waitlist

Keep the callback manageable

Keep your business number

Forward calls to Callstrix when you’re ready. Your provider determines the forwarding options available.

Set the after-hours message

Tell callers what to leave when the workday is over. Your team decides when to respond.

Give the follow-up an owner

Assign the call, add a note, and mark it done when someone has followed up.

Your team confirms estimates, availability, and appointments. Callstrix does not dispatch emergency services.

A few practical questions

Do I need a number for each language?

No. Both languages use the same Callstrix number. Your existing business line can forward calls to it.

Do callers have to listen in both languages?

They hear a brief language choice, then the greeting and message instructions in their chosen language.

What if I change a translation?

You can edit translated wording and review the changes before saving. Check names and specialist terms carefully.

Can it book a plumbing visit?

It takes the caller’s request and details. Your team confirms the appointment; Callstrix doesn’t book visits on its own.

Can customers leave a message in French?

Yes. You can offer English and French on the same number, with a greeting for each language.

How are urgent messages handled?

Messages can carry a priority in the inbox. Your team reviews the details and decides what to do; automated summaries and priority labels can be wrong.

Call answering in English and French

Hear a call.
See what happens next.

A customer calls

Calls to a plumbing business

For your team

Keep the callback manageable

Let the caller choose

You set the wording

A few practical questions

Want to be first to set up your greeting?

Call answering in English and French

Hear a call.
See what happens next.

A customer calls

Calls to a plumbing business

For your team

Keep the callback manageable

Let the caller choose

You set the wording

A few practical questions

Want to be first to set up your greeting?

Call answering in English and French

Hear a call.See what happens next.

A customer calls

Calls to a plumbing business

For your team

Keep the callback manageable

Let the caller choose

You set the wording

A few practical questions

Want to be first to set up your greeting?

Call answering in English and French

Hear a call.See what happens next.

A customer calls

Calls to a plumbing business

For your team

Keep the callback manageable

Let the caller choose

You set the wording

A few practical questions

Want to be first to set up your greeting?

Hear a call.
See what happens next.

Hear a call.
See what happens next.